Designed, fabricated, and installed by one local team

Channel Letter Signs & Dimensional Lettering

Custom channel letter signs for storefronts and commercial buildings across Southern New Hampshire, the Seacoast, and North Shore Massachusetts. Signs East helps you choose the lighting, mounting, size, and scope before the first letter is built.

Owner-operatedTor stays involved from the first conversation forward.
Built in KingstonFabrication happens in the Signs East shop.
100 Google reviews4.95-star average as of August 2026.
3M Preferred Installer graphic featuring logo and icons for fleet graphics, windows, walls, and floors, relevant to Signs East's signage services.3M Certified logo featuring two figures representing a graphics installation company, emphasizing professional signage services and expertise.3M logo with "3M MCS Warranty Qualified Manufacturer" text and colorful hexagon, representing signage quality assurance for Signs East.

3M Preferred Installer, 3M Certified, and an MCS Warranty Qualified Manufacturer.

The Short Version

Signs East LLC is an owner-operated sign company that designs, fabricates and installs channel letter signs. Tor Larson started it in 2012 and still runs it. Letters are built at the shop at 34 Route 125 in Kingston, NH, and a second office sits on Route 1 in Seabrook. The crew covers Southern New Hampshire, the Seacoast and North Shore Massachusetts, including Portsmouth, Exeter, Hampton, Salem, Haverhill and Newburyport. Signs East builds front-lit, halo-lit, combination-lit and non-illuminated letters, and also works in illuminated cabinets, monument signs and pole and pylon signs. Design, fabrication and installation all happen in-house, so no part of the job is subcontracted. Signs East is a 3M Preferred Installer and holds a 4.95 rating across 100 Google reviews.

Start with the building

What are channel letters, and where do they work best?

Channel letters are individually built letters or logo shapes mounted to a building. They create depth during the day and can be illuminated for a clear read after dark.

They are common on storefronts, restaurants, offices, retail centers, and other commercial buildings where the business name needs to read from the road or parking lot. The right setup depends on the facade, viewing angle, landlord criteria, local sign rules, available electrical service, and how the brand should look in daylight and at night.

Signs East works from a site review and scaled mockup, then carries the approved design through fabrication and installation. If individual letters are not the right fit, the team can also review illuminated sign cabinets and other commercial sign formats.

Lighting changes the whole read

Which channel letter lighting style fits your building?

Front-lit, halo-lit, and combination-lit letters create different effects. The building surface and viewing distance matter as much as the logo.

Front-Lit Letters

Light shines through the letter face. This produces a direct, bright read that works well when the name needs to stay clear from farther away.

Halo-Lit Letters

Light washes onto the wall behind each letter. The wall becomes part of the effect, so color, texture, spacing, and contrast need to be checked first.

Combination-Lit Letters

Light comes through the face and behind the letter. This can preserve a strong face color while adding separation from the building after dark.

Non-Illuminated Letters

Dimensional letters can add depth without internal lighting. They often fit interior walls, directories, office entries, and buildings where exterior illumination is unnecessary or restricted.

Not sure which type fits your building?

Send a straight-on photo of the storefront and your logo. Signs East will put a scaled mockup on the actual facade so you can see the daytime read and the night read before anything is quoted for fabrication.

Inside the letter

What are channel letters made of?

A channel letter is a shallow metal can in the shape of a letter. Each part has a job, and each one is a decision made before fabrication starts.

ReturnsThe sides of the letter, formed from aluminum coil and bent to follow the letter shape. Return depth sets how far the letter stands off the wall and how much room there is for lighting inside.
FacesThe front surface. Acrylic is the common choice for front-lit letters because it diffuses light evenly. Polycarbonate is the tougher option where impact is a concern, the same reasoning behind the Lexan faces used on illuminated cabinets. Halo-lit letters usually run an aluminum face instead, with the light escaping behind.
Trim capThe plastic edge that locks the face to the returns. It is also a design element, since the trim color outlines every letter in daylight.
LED modulesStrings of low-voltage LED modules mounted inside the can and spaced to fill the letter without hot spots. Narrow letters and tight counters are the ones that need the most planning.
Power suppliesLow-voltage transformers that feed the modules. They sit in the raceway, behind the wall, or in an accessible enclosure, and they are the part most likely to need service years later.
Backs and mountingAluminum backs close the can. Studs, spacers, or a raceway carry the letter to the building and set how the wiring gets there.

Material choices are not cosmetic. Return depth affects how evenly the face lights. Face material affects impact resistance and color at night. Module spacing affects whether a thin letter looks solid or blotchy after dark. Signs East settles these in the mockup and scope rather than at the install.

The mount is part of the design

What is the difference between raceway and direct-mounted channel letters?

Raceway-mounted letters attach to a narrow cabinet that contains much of the wiring and mounting hardware. The raceway then attaches to the building. This can reduce the number of wall penetrations and may simplify future service, but the cabinet remains visible behind the letters.

Direct-mounted letters attach individually to the facade. This creates a cleaner look with no visible raceway, though the building and electrical path must support that approach. Access behind the wall, facade material, landlord requirements, and serviceability can change the answer.

A site survey is where this gets settled. Signs East measures the area, reviews access, and shows the mounting method in the project scope rather than leaving it as an installation-day surprise.

Raceway MountUseful when the building calls for fewer attachment points, consolidated wiring, or easier access to components.
Direct MountUseful when the property and electrical path support individually mounted letters and a cleaner facade is the priority.
Site Conditions DecideWall construction, available access, landlord criteria, and local review can change what is practical.
Where channel letters fit

How do channel letters compare to other sign types?

Channel letters are one option among several for putting a business name on a property. The building, the setback from the road, and the landlord criteria usually narrow it down faster than preference does.

Common commercial sign formats compared
FormatWhat it isTypically used when
Channel lettersIndividual letters built as shallow cans, mounted to the facade, lit from inside or behind.The building has a usable sign band and the brand should read as letters rather than a panel.
Cabinet signsOne enclosed box with a translucent face carrying the whole logo and name.The artwork is complex, the budget favors a single unit, or the mounting surface will not take individual letters.
Monument signsA ground-level structure set on its own base, near the entrance or road.The building sits far back, the sign band is not visible from the road, or zoning favors ground signage.
Pole and pylon signsA sign raised on one or more supports, often with multiple tenant panels.Traffic speed or distance means the sign needs height, or several businesses share one property.
Flat-cut lettersSolid letters cut from sheet material, mounted with studs and no internal lighting.Interior walls, lobbies, office entries, and exteriors where illumination is unnecessary or not allowed.

Many properties end up with more than one. A monument sign at the road and channel letters on the building is a common pairing, and the two need to be designed to look related.

Keep the letters, change the light

Can old channel letters be retrofitted with LED?

Often, yes. Letters built for fluorescent tubes or neon can frequently keep their returns, faces, and mounting while the lighting inside is replaced with LED modules and new power supplies. The cans are the expensive part, and they are usually the part still in good shape.

What decides it is the condition of the hardware, not the age. Rusted or split returns, crazed and yellowed faces, failed trim cap, water in the cans, or wiring that no longer meets the electrical requirements can push a project toward replacement. A letter that has simply gone dark is usually a better retrofit candidate than one that has been leaking for two winters.

Fall is the practical season for this. Darkness arrives during business hours, so a dark or half-lit sign costs you the most visibility between October and March. Signs East inspects the existing letters and gives you the repair scope and the replacement scope side by side.

Usually worth retrofittingSound returns and faces, letters that went dark, aging fluorescent or neon components, rising service calls on a sign that otherwise looks right.
Worth pricing both waysFaded or mismatched faces, a logo that has since changed, letters that were undersized for the building to begin with.
Usually replacementCorroded returns, water damage inside the cans, cracked faces, or mounting and wiring that cannot be brought up to current requirements.
Compare the scope, not one number

What should a channel letter quote explain?

A useful quote shows what the project includes and what still depends on field conditions or outside approval. That is the only fair way to compare two proposals.

Design & Mockups

The quote should say what artwork is needed, how the sign will be shown on the building, and when the design becomes approved for production.

Letter Construction & Lighting

Letter size, face style, returns, lighting method, colors, and mounting approach should be clear enough that you know what is being fabricated.

Site, Permit & Electrical Scope

The proposal should identify the site survey, permit support, landlord coordination, electrical needs, and any items that require confirmation before installation.

Access, Installation & Cleanup

Lift or bucket access, installation labor, removal of an old sign, wall patching, testing, and disposal should be included or plainly excluded.

A low total can look attractive because several of those items are missing. Ask what happens between the approved mockup and the final walkthrough. A complete answer matters more than a vague promise that everything is covered.

What moves the number

What drives the cost of a channel letter sign?

Signs East does not publish a price for channel letters. A number with no building attached to it would only mislead you, because two storefronts on the same road can quote very differently. These are the factors that move it, and they are the ones to ask any sign company about.

Cost drivers, and which direction they push
FactorPushes cost downPushes cost up
Letter countA short name, few charactersA long name, a tagline, or a logo mark built as its own shape
Letter sizeSmaller letters that still read at the actual viewing distanceLarge letters, deep returns, and the heavier support they need
IlluminationNon-illuminated or flat-cut lettersFront-lit, halo-lit, and especially combination-lit builds
Materials and finishStandard face colors and stock finishesCustom color matching, specialty finishes, and complex letterforms
Mounting methodA raceway that consolidates wiring and attachment pointsDirect mounting that needs individual penetrations and wall access
ElectricalUsable power already at the sign locationNew circuits, a new disconnect, or running power to the sign band
AccessA low sign band reachable from a ladderHeight, lift or bucket time, traffic control, and restricted work hours
PermittingA straightforward application in a town with clear rulesVariance requests, historic district review, or landlord criteria that need revisions
Old sign removalNothing to take downRemoval, disposal, wall patching, and repair of what was behind it

The honest way to get a number is a site review. Signs East looks at the facade, the access, and the electrical before quoting so these items are identified instead of guessed, and so the total does not move after the contract is signed.

One connected project

How does a channel letter project move from idea to installation?

Signs East keeps the design, fabrication, and field work connected. The process starts with the building, not a generic letter package.

Site Review

The team checks the facade, sign band, viewing distance, access, existing electrical setup, and known property requirements.

Mockup & Scope

You see the proposed sign on the building. The quote defines the lighting, mounting, fabrication, permit support, installation, and known exclusions.

Approval & Fabrication

Once the design and required approvals are in place, the letters are fabricated in the Kingston shop. Keeping the build close to the design makes questions easier to resolve.

Installation & Final Check

The crew installs and aligns the sign, checks the finished illumination where applicable, and reviews the completed work against the approved plan.

Real signs, already in the field

Channel letter and dimensional sign work

Illuminated letters, lobby lettering, plaques, and building signs fabricated or installed by Signs East.

What building owners say

What do customers say about Signs East building signs?

4.95 out of 5 across 100 Google reviews.

"Estimate, design, permit, installation."

"Tor Larson of Signs East LLC was our go-to for a Custom branded PVC sign for our law office building in Concord. He handled everything: estimate - design - permit - installation. Highly recommend."

Heidi Bogle · Concord, NH · Google review

"Things were well in hand."

"Tor and the team at Peabody Signs has gone above and beyond to assist me with signage for two buildings, and not one but two rebuilds of a custom pylon sign. Their work is high quality and they have communicated well throughout the process. I am not located in Massachusetts but my building is, and I felt totally comfortable that things were well in hand."

Casey Heidenreich · Google review

"Ideas on how to make my signs look better."

"Always giving me ideas on how to make my signs look better."

Kevin Whelan · July 2026 · Google review

Read all 100 reviews on Google

Kingston shop, regional reach

Where does Signs East install channel letter signs?

Signs East builds signs at its shop at 34 Route 125 in Kingston, NH, and has a second office on Route 1 in Seabrook, NH. The primary service area covers Southern New Hampshire, the Seacoast, and North Shore Massachusetts. That includes commercial properties in Kingston, Seabrook, Plaistow, Exeter, Hampton, Portsmouth, Dover, Salem, Haverhill, and Newburyport.

Start with the property address. The team will review travel, access, and the project scope before recommending the next step.

Already have channel letters that need attention?

Dark letters, uneven lighting, damaged faces, loose components, and storm damage belong with the repair team.

View Sign Repair Services
Straight answers before fabrication

Channel letter sign questions

How long does it take to install channel letters?

The install itself is usually a single day for a typical storefront set, sometimes less. The schedule ahead of it is the longer part: design and mockup approval, permitting, fabrication, and any electrical work. Permitting is the step most likely to move the date, because every town runs its own review. Signs East gives you a date once the approvals are in hand rather than at the start.

What size channel letters do I need for my building?

Size follows viewing distance, not wall space. The farther back traffic sits from the building, the taller the letters have to be to stay readable, and a road with faster traffic needs more. The sign band, the landlord criteria, and the town's size limits then cap it from the other direction. Signs East measures the setback and the sign band during the site review and shows the proposed size on a photo of your building so you can judge it before fabrication.

How much do channel letter signs cost?

Cost changes with the number and size of the letters, lighting style, mounting method, access, electrical needs, permit work, and installation scope. The cost drivers section above breaks down which direction each factor pushes. Signs East reviews the building before quoting so those parts can be identified instead of guessed.

Can old channel letters be retrofitted with LED?

Frequently, yes. If the returns, faces, and mounting are sound, the fluorescent or neon components inside can often be replaced with LED modules and new power supplies while the letters stay on the building. Corroded returns, water inside the cans, or cracked faces push a project toward replacement instead. The sign repair team inspects the letters and prices both.

How long do channel letters last?

There is no honest single lifespan for every sign. Exposure, construction, lighting components, maintenance access, operating hours, and damage all affect service life. A site-specific recommendation is more useful than a blanket number.

Do channel letter signs require a permit?

Many municipalities and commercial properties regulate exterior building signs, but the exact requirements vary. Size, placement, lighting, electrical work, landlord criteria, and the local review process can all matter. Signs East reviews the project before fabrication moves forward.

Can channel letters match my logo and brand colors?

The design can follow the approved logo, letterforms, and color direction, but illuminated color may read differently at night. A mockup and material review help set expectations for both daytime and nighttime appearance.

What is the difference between channel letters and dimensional letters?

Channel letters are built with depth and usually have space inside for illumination. Dimensional letters are also raised from the surface, but they may be solid, cut from sheet material, cast, or built without internal lighting. The best format depends on the location and visibility goal.

Can Signs East repair channel letters installed by another company?

Yes. The commercial sign repair team works on signs from other manufacturers and installers. Access and site conditions are checked before the repair scope is confirmed.

What should I send when requesting a quote?

Send the property address, a straight-on building photo, your logo files, and any landlord sign criteria you already have. If an old sign must be removed, include a clear photo of that too.

Get the sign right before the build starts

Show Signs East the building and the logo.

Send the property address, a clear facade photo, and your artwork. The team will help you sort out lighting, mounting, scope, and the next practical step.

See Signs East’s recent work